Terms & Conditions
Overview
This website is operated by ARSI CONSULTING LLP - "GOKIDDEE". Throughout the site, the terms “we”, “us” and “our” refer to ARSI CONSULTING LLP - "GOKIDDEE". ARSI CONSULTING LLP - "GOKIDDEE" offers this website, including all information, tools and services available from this site to you, the “user” “Member” “ Buyer”, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.
Any new features or tools which are added to platform shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).You must not transmit any worms or viruses or any code of a destructive nature.A breach or violation of any of the Terms will result in an immediate termination of your Services.
We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only.
We reserve the right to change, modify, add to, or remove, portions of the Agreement at any time and in the event that we are required to do so as a result of any applicable regulations or as required by law for any other purpose and as amended or made applicable from time to time and as per Company policy. In the event that any material changes are made, we shall inform you by way of a notice displayed on our home page for a period 30 days from such change.
1. Description of Services
GOKIDDEE is a marketplace to connect Buyers and Sellers for Buying/Selling Kids products that are preloved or Eco-friendly. The Company has developed and operates an online platform that facilitates a user (“Buyer”) to purchase kid’s products.
- That are pre-owned and used, such as clothing, footwear, toys, games and other related products (“Products”) from another user (“Seller”) who has listed its’ Products on the Platform (hereinafter referred to as “Services”).
- That are new eco-friendly/environmental friendly/organic products.
- That are available for rent for short term use like books, Party wear/ethnic clothes, Strollers, High chairs, cycles etc.
It is hereby clarified that, apart from the photographs or videos that are uploaded while listing the Products, the Company will generally keep the identity and any other information of the Seller/Vendor confidential while providing the Services on the Platform. The term “Services” refers to any services provided by us on the Platform for your use. The Company reserves the right to charge for any or all Services offered by it and to modify the pricing of, add to, or discontinue the Services or any portion thereof with or without prior notice.
The Services provided by the Company to you under the Agreement shall be:
- Provided on a non-exclusive basis;
- Used by the user only for lawful activities; and
- Non-transferable and non-assignable by the user whether directly or indirectly.
Seller
“Seller” is a person who lists their products either new/preloved on our platform for sale. The Seller of the products is guided by the listing guidelines of the Company and policies prescribed by the Company from time to time. The Seller shall ensure that any listing of products complies with the following terms and conditions.
General
- The products that can be listed are kids products for the ages 0-18 years and includes mom’s maternity/ nursing products also.
- The Seller shall, while listing its’ Products on the Platform, only upload real and original pictures of the actual Product which he/she intends to sell on the Platform. The Seller agrees that the Products listed by him/her on the Platform should be listed exclusively on the Platform and should not be listed on any other online platform or be sold by him by any offline means.
- The Seller shall immediately inform the Company in case the Products listed on the Platform are unavailable for sale. If the same is not communicated and the Seller is unable to deliver the Product, for any reason whatsoever, a penalty at the rate of 10 (ten) percent of the value of such Product will be deducted by the Company from the next sale made by the Seller on the Platform.
- The Company reserves the right to delist any Product listing in its sole and absolute discretion on any ground, including contravention of any provisions of this Agreement or listing of Product being inappropriate for sale on the Platform.
- The Company reserves the right to block any User form using the Platform, if, in the reasonable opinion of the Company, such User has contravened any provision of this Agreement or if such User has conducted himself/ herself in an unfair, unprofessional or unlawful manner.
- The Seller shall abide by the Company’s packaging policy and that no open box delivery applicable for any orders for the Products.
- The Seller agrees that in case the Product does not live up to the specified image/condition as described by Seller on the Platform, the Company reserves the right to void such sale, return the Product from the Buyer to Seller, with the return shipping cost charged to such Seller.
New
- The products that are organic/ eco-friendly / environmentally friendly or manufactured out of recycled materials can be listed for sale.
Preloved
What Can Be Sold
- Any kids’ product which is in good and usable condition can be sold.
- Products include but not limited to products like clothes, books, footwear, Kids gear, Mom nursing items, Kids Furniture, Kids cycles, riders’ scooters etc.
What Cannot Be Sold As Preloved
- Used Bottles.
- Items below Rs 500 as its not feasible to bear delivery costs for low value product sales.
- Daily wear Clothes which are used atleast once/twice.
- Used Creams/ Body hygiene relate products.
- Fraudulent, any illegal, counterfeit, stolen products;
- Products of which you are not the lawful owner or you do not have the authority or consent to 'list' which do not belong to you or you do not have the authority for;
- Products that are harmful;
Process
- A person has to register as a Seller if he/she wants to sell a product.
- Registration as seller is absolutely free, but the seller has to fill up all the fields mandatorily for the purpose of registration.
- One has to select the appropriate category for the product for listing.
- Once category is identified, the details of the product to be provided mandatorily without which product will not be accepted for listing
- Category,
- Sub Category
- Brand
- Features of the product
- No of years used
- Purchase price
- Thrift Price
- 3 photographs and one 360o video
- Location for Pick up
- Ensure to disclose the exact condition of the product with respect to
- Used/ Unused
- Stained
- Any crack/ Marks
- Any Missing parts
- Any defects to be identified and the pictures has veto be provided of such defects mandatorily.
- Should the product not live up to its image, we reserve the right to void the sale and return the product at your cost.
- Once complete details have been provided as above, if your item is accepted as fit to list by us, it will go up on our Website and Social Sites. On average an item takes anything between 10 – 45 days to be listed and sold.
- Seller should not contact repeatedly and put pressure to Sell the product.
- Seller is allowed to reduce the price (only price and cannot change any other details) for one time during the listing time.
- Once sale is confirmed our team member shall contact you to collect the item and collect necessary details to complete the financial transaction for the same. All the above shall be completed within 3-5 working days.
- Seller has to pack the product as per the packing guidelines and keep the product ready for shipping with 3-5 days from the date of intimation from Gokiddee that financial transaction is completed and the sale is concluded.
- Each product shared / listed on Gokiddee should not be listed on any other social media platforms / links / websites etc.
Buyer
“Buyer” is a person who purchased products, a member who subscribes products rent, that are listed on our platform either new/preloved/Rental. The Buyer of the products is guided by the Purchase guidelines of the Company and policies prescribed by the Company from time to time. The Buyer shall ensure that any purchase of products complies with the following terms and conditions. As a Buyer when you are purchasing a Product from the Platform, you agree:
- To buy the Product in the condition detailed through the pictures, videos, and details provided by the Seller;
- That once you purchase the Product from the Platform, the said sale will be considered final, except as otherwise provided herein;
- That except for any discounts and offers that the Company may provide from time to time, the sale price of the Product as listed on the Platform is fixed; and
- The Buyers are expected and required to exercise such reasonable diligence as one would in traditional offline channels and practice judgment and common sense before committing to or complete intended sale, purchase of any Products from the Platform.
- In addition, the Agreement may be further supplemented by Product specific conditions, which may be displayed with that Product. The Company does not warrant that Product description or other content on the Platform is accurate, complete, reliable, current, or error-free and assumes no liability in this regard.
Process
- A person has to register as a buyer to buy products listed on GOKIDDEE.
- All purchases will be facilitated through our Website.
- Buyers to note that the website has new products, Used/ Preloved products and for rental.
- Buyer has to review the complete details like features, brand, status of the product, photos, videos displayed for the product before placing the orders
- Once orders is confirmed by the buyer a confirmation mail/message will sent to the buyer for payment.
- Once the message is received Buyer has 24 hours’ time to make payment. The order gets cancelled automatically after 24 hours and again the product will be made available for sale if the payment is not made.
- Orders are confirmed once full payment is received.
- Gokiddee is a reselling platform and as such will not be held responsible for any kind of guarantee, warranty, reliability of any kind for the product sold.
- We do not accept Returns. All sales are final.
For more detail, please review our Purchase and Shipping policy.
2. Use Of The Content
The content as has been made available and is made available from time to time on the Platform, excluding any information or content related to the Products (“Content”) is intended for informational purposes only. The term “Content” shall mean and include any content, advertisement or any other posts as posted by the Company on the Platform. The posting of the Content and access of the Platform by you does not constitute provision of Services by us, either explicitly or implicitly.
3. Authorise To Contact
You authorize the Company to call, send SMS and email or to contact you by any other similar means on the contact information (made available by you on the Platform either at the time of subscription, making an inquiry, making an application for any of the Services offered or otherwise), to offer you information about the Services or the Products you may have purchased or that you may be interested in. You authorize us to call, SMS or email or contact you by way of any other similar means for the mentioned purpose irrespective of whether you are registered with the NDNC registry.
We will also use your contact details information to:
- Send you information about the Services offered by the Company;
- To contact you through SMS and email for reminder notices, service request processing for the Services opted by you or the purchases made by you on the Platform; and
- To keep you updated on the Content through our newsletters.
In the event you do not wish to receive such information, you may unsubscribe through the facility in the communications you receive.
4. Modifications To The Service And Prices
Price for our products is subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.
5. Accuracy Of Billing And Account Information
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.
You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
For more detail, please review our Returns Policy.
6. Optional Tools
We may provide you with access to third-party tools over which we neither monitor nor have any control nor input. You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools. Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).
We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.
7. Third-party Links
Certain content, products and services available via our Service may include materials from third-parties. Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.
We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.
8. User Comments, Feedback And Other Submissions
If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.
We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.
9. Personal Information
Your submission of personal information is governed by our Privacy Policy.
10. Errors, Inaccuracies And Omissions
Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.
11. Prohibited Uses
In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content:
(a) For any unlawful purpose;
(b) To solicit others to perform or participate in any unlawful acts;
(c) To violate any international, federal, provincial or state regulations, rules, laws, or local ordinances;
(d) To infringe upon or violate our intellectual property rights or the intellectual property rights of others;
(e) To harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability;
(f) To submit false or misleading information;
(g) To upload or untransmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet;
(h) To collect or track the personal information of others;
(i) To spam, phish, pharm, pretext, spider, crawl, or scrape;
(j) For any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.
13. Disclaimer Of Warranties; Limitation Of Liability
We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free. We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable. You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
In no case shall ARSI CONSUSLTING LLP - "GOKIDDEE", our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.
You agree to indemnify, defend and hold harmless ARSI CONSUSLTING LLP - "GOKIDDEE" and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.
In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.
14. Indemnity
You shall indemnify, defend and hold the Company harmless (including its officers, directors, employees, affiliates, group/promoter companies, agents/ intermediaries, representatives or subcontractors) from any and all claims and losses imposed on, incurred by or asserted as a result of or related to:
- Your access and use of the Platform or Services;
- Any non-compliance with the Agreement hereof;
- Any third-party actions related to your receipt and use of any information without authorization;
- Misuse of your Account Information;
- Any unauthorized use of your Account and/or the Platform by you or some other person.
15. Termination
The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes. These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site. If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).
16. Entire Agreement
The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision. These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.
17. Governing Law
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Arbitration and Conciliation of India.
18. Place Of Jurisdiction
This Agreement shall be governed by and construed in accordance with the laws of HYderabad. Any disputes arising out of or in connection with this Agreement, including any questions regarding its existence, validity, or termination, shall be subject to the exclusive jurisdiction of the courts of Hyderabad, Telangana India. Each party irrevocably submits to the jurisdiction of such courts.
19. Changes To Terms Of Service
You can review the most current version of the Terms of Service at any time at this page.We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.
Contact Information
Questions about the Terms of Service should be sent to us at info@gokiddee.com