Grand opening, up to 15% off all items. Only 3 days left

All Categories NUTS & DRY FRUITS WHOLE SPICES

0

Login

View cart

Our location

Log In / Sign Up

(+01) - 2345 - 6789

Follow Us

Copyright 2024 © Nest. All rights reserved. Powered by AliThemes.

Introduction

At Srilola, a brand of Padmaja Herbs and Foods Pvt Ltd, we prioritize the privacy and protection of our customers' personal information. This privacy policy explains how we collect, use, and safeguard your personal data when you interact with our products, services, and website. By using our services, you agree to the practices outlined in this policy.

1. Information We Collect

We may collect the following types of personal information:

• Personal Identification Information: Name, email address, phone number, billing and shipping address.
• Payment Information: Payment card details (which are encrypted and stored securely).
• Technical Data: IP address, browser type, device information, and usage data when you visit our website.
• Other Information: Any additional information you provide during interactions with customer service or when participating in surveys or promotions.

2. How We Use the Information

We use the collected information for the following purposes:

• Order Processing: To process and fulfill your orders, manage payments, and communicate regarding the status of your order.
• Customer Service: To respond to inquiries, provide assistance, and resolve complaints.
• Marketing and Promotions: To send newsletters, promotional offers, and updates about our products, if you opt-in for such communications.
• Improving Services: To analyze customer preferences, improve our website, and enhance your shopping experience.
• Compliance with Legal Obligations: To comply with applicable legal obligations, such as record-keeping and tax purposes.

3. Sharing and Disclosure of Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following cases:

• Service Providers: We may share data with third-party vendors who assist in processing payments, delivering products, or analyzing website traffic.
• Legal Requirements: If required by law, we may disclose personal data to comply with legal obligations or protect the rights, property, and safety of our company or others.

4. Data Security

We implement appropriate technical and organizational security measures to protect your data from unauthorized access, alteration, or disclosure. Payment details are encrypted using Secure Socket Layer (SSL) technology.

5. Your Rights

You have the following rights regarding your personal data:

• Access: You may request access to your personal information stored by us.
• Correction: You can update or correct inaccuracies in your data.
• Deletion: You can request the deletion of your personal data where it is no longer necessary for us to retain it.
• Opt-out: You can opt out of receiving marketing communications at any time by following the unsubscribe instructions provided in such emails.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to personalize your experience on our website, analyze traffic, and improve our services. You can control the use of cookies through your browser settings.

7. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes.

8. Changes to the Privacy Policy

Srilola reserves the right to update this privacy policy at any time. We will notify you of significant changes by updating the "Last Updated" date at the top of this policy.