1. General Terms

By accessing or using our services, you accept these Terms and Conditions in full. If you do not agree to these terms, please refrain from using our website or services.

2. Eligibility

• You must be at least 18 years old to make purchases from our website.
• Provide accurate and complete personal details for transactions.
• Comply with all applicable local, state, and national laws.

3. Product Information and Availability

• We aim to provide accurate and up-to-date information on our products (including descriptions, images, and pricing). However, errors may occasionally occur. In such cases, Srilola reserves the right to cancel any orders affected by inaccurate pricing or descriptions.
• All product offerings are subject to availability, and we reserve the right to limit or discontinue certain products without prior notice.

4. Pricing and Payment

• Prices are listed in Indian Rupees (INR) and are subject to change without prior notice.
• We accept payments through [Insert Payment Methods], and all payment information is processed through secure payment gateways.
• If your payment method is declined or an error occurs, Srilola reserves the right to cancel the order.

5. Shipping and Delivery

• We ship products within India. Shipping to other regions may be offered depending on availability and logistics.
• Estimated shipping times will be provided at checkout but may vary based on location and external factors.
• Any shipping fees will be communicated during the checkout process.
• Once the product is dispatched, you will receive a tracking number to monitor the delivery.

6. Returns and Refunds

• We accept returns within [Insert Time Frame] of delivery, provided that the product is unopened, unused, and in its original packaging.
• To initiate a return, please contact our customer service at [Insert Contact Information].
• Refunds will be processed within [Insert Time Frame] after receiving and inspecting the returned product. Refunds will be issued via the original payment method.
• Shipping costs for returned items will be the responsibility of the customer unless the return is due to an error on our part (e.g., wrong item shipped or damaged product).

7. User Accounts

• If you create an account on our website, you are responsible for maintaining the confidentiality of your account details (including your password) and for all activities that occur under your account.
• You must notify us immediately of any unauthorized use of your account or any other breach of security.

8. Intellectual Property

All content on the Srilola website (including but not limited to text, images, logos, and designs) is the intellectual property of Padmaja Herbs and Foods Pvt Ltd and is protected by applicable copyright and trademark laws. You may not reproduce, distribute, or otherwise use our content without prior written permission from us.

9. Limitation of Liability

• To the maximum extent permitted by Indian law, Srilola and Padmaja Herbs and Foods Pvt Ltd shall not be liable for any damages arising from the use of our products or services, including but not limited to direct, indirect, incidental, or consequential damages.
• We do not guarantee that our website or services will be uninterrupted, error-free, or secure.

10. Third-Party Links

Our website may contain links to third-party websites. These links are provided for your convenience and do not imply endorsement of the third-party site. Srilola is not responsible for the content or privacy practices of these third-party sites.

11. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of India. Any disputes arising out of or in connection with these terms will be resolved exclusively in the courts of Telangana, India.

12. Changes to Terms and Conditions

We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Any changes will be posted on this page, and your continued use of our website and services following the posting of changes constitutes your acceptance of those changes.